Payment channels

Pay City of Bossier City Water and Sewer Billing Division

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies / Tyler Payments (Tyler Portico); the public navigator supports Quick Pay without login and account sign-in, eBilling, and autopay.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

318-741-8757 for customer service and payment support; the City’s Tyler Payments notice states that automated telephone payments use the same payment platform and add the published per-transaction phone charge.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. The reviewed Bossier City payment pages document Tyler online, autopay, telephone, mail, and office payment but do not publish a text-to-pay keyword, short code, or opt-in procedure.

Mail-in address

Water Billing Division, P.O. Box 5337, Bossier City, LA 71111-5337; customers should use the remittance address printed on the current bill if it differs.

Counters, drop boxes, and office hours

Customer service and water billing are handled at 620 Benton Road, Bossier City, LA 71111. The City’s customer-service page publishes weekday operating coverage of approximately 8:00 a.m.–5:00 p.m. and advises customers who are disconnected or at risk of Wednesday disconnection to call during that window. The reviewed page does not provide a full list of satellite counters or drop-box hours; payment instruments should be confirmed with 318-741-8757.

Accepted digital instruments

What you can use online

Tyler online and phone payment accept credit cards and e-checks/ACH; account users can enroll in autopay and eBilling. Mobile-wallet acceptance is not stated in the reviewed municipal materials.

2026 transaction pricing

Convenience fees

Tyler Payments charges 3.50% for credit-card payments, $0.95 for eChecks, and an additional $0.50 per transaction for automated telephone payment, according to the City’s payment-platform notice.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Bossier City Water and Sewer Billing Division and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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