Municipal Department
City of Slidell Utility Billing / Water Supply
Serving Slidell
Population served
35,547 people (EPA SDWA queue estimate for LA1103041)
State system code
FIPS 22
Billing frequency
A dedicated this detail was not publicly posted. The reviewed rate schedule provides unit and base charges but does not state the current bill frequency.
Provider briefing
How this utility’s billing works
City of Slidell Utility Billing / Water Supply operates as a municipal department serving Slidell. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Residential base-plus-volume schedule. Effective July 1, 2024, residential water is $24.76 for the first 5,000 gallons plus $2.39 per 1,000 gallons thereafter; residential sewer is $22.72 for the first 4,000 gallons plus $4.28 per 1,000 gallons for the next 20,000 and $3.59 thereafter. The schedule also lists $35.02 flat water, $42.53 flat sewer, $20.25 garbage, and recycling charges.. Bills are generated a dedicated this detail was not publicly posted. the reviewed rate schedule provides unit and base charges but does not state the current bill frequency., and a typical residential cost reference is Using the published residential schedule at 6,000 gallons, water is approximately $27.15 and sewer approximately $31.28, for about $58.43 before the listed $20.25 garbage and recycling charges; the billing-period basis should be confirmed with Utility Billing.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer uses a $22.72 base for 4,000 gallons, then $4.28 per 1,000 gallons through the next 20,000 gallons and $3.59 thereafter. Residential customers receive a 10% summer discount on sewer usage above 4,000 gallons in June, July, and August.
Meter and infrastructure notes
The City budget identifies new meter connections and old meter change-outs as utility performance measures, but the reviewed current pages do not identify AMR/AMI technology or a routine customer meter-read schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. No dedicated current water emergency number was exposed in the reviewed City budget and rate schedule.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Slidell
City of Slidell Utility Billing / Water Supply is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.