Public Water Authority
Harford County Department of Public Works - Division of Water and Sewer
Serving Harford County water and sewer service districts
Population served
104,567
State system code
FIPS 24
Billing frequency
Quarterly usage billing. Harford County also sends annual capital/user-benefit assessments, generally around July 1 with property-tax bills.
Provider briefing
How this utility’s billing works
Harford County Department of Public Works - Division of Water and Sewer operates as a public water authority serving Harford County water and sewer service districts. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Quarterly meter-size base charge plus per-1,000-gallon usage and excess-use threshold, with separate water asset-reinvestment and wholesale/adjustment components depending on district. FY2026 water effective July 1, 2026 lists a 5/8-inch base of $25.16, $6.65 per 1,000 gallons and $8.28 over the 32,000-gallon quarterly threshold; rates vary by meter size and service district.. Bills are generated quarterly usage billing. harford county also sends annual capital/user-benefit assessments, generally around july 1 with property-tax bills., and a typical residential cost reference is Approximately $68-$75 per month for a 5/8-inch metered account using 5,000-7,000 gallons per month, before capital assessments and account-specific adjustments: FY2026 quarterly water base $25.16 plus usage at $6.65 per 1,000 gallons, plus FY2026 5/8-inch sewer base $17.34 and $9.73 per 1,000 gallons. A quarterly bill can also include asset-reinvestment charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer is billed quarterly from the water meter size and metered water usage, with a sewer base plus per-1,000-gallon charge and excess-use threshold. FY2026 standard 5/8-inch sewer is $17.34 base, $9.73 per 1,000 gallons and $11.68 over 32,000 gallons; unmetered residential sewer is a flat $153.56 quarterly. Separate SARC supports sewer asset reinvestment.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The County bills quarterly from water usage and meter size but the reviewed public material does not identify AMI/AMR technology, transmission interval or route-reading schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed Harford County Division of Water and Sewer pages publish billing contacts but no dedicated 24/7 water-main emergency hotline. General Water and Sewer Billing is 410-638-3311; use the County's current emergency route for an active break or public hazard.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Harford County water and sewer service districts
Harford County Department of Public Works - Division of Water and Sewer is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.