Municipal Department
City of Waltham Water and Sewer Division
Serving Waltham
Population served
65,218 people (EPA SDWIS active CWS PWS MA3308000)
State system code
FIPS 25
Billing frequency
Quarterly; Waltham issues water bills in each of four districts.
Provider briefing
How this utility’s billing works
City of Waltham Water and Sewer Division operates as a municipal department serving Waltham. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as A dedicated this detail was not publicly posted. The reviewed current page references the City's current water/sewer rates and MWRA community comparison but did not provide the full 2026 table in accessible text.. Bills are generated quarterly; waltham issues water bills in each of four districts., and a typical residential cost reference is A dedicated this detail was not publicly posted. Exact cost requires the current district schedule, meter size, water usage, sewer, and billing period.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. The reviewed pages did not expose a universal sewer calculation or winter-average rule.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed Waltham pages did not identify one universal AMI/AMR vendor or interval.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The City directs water/sewer emergencies to the Water and Sewer Division; call 781-314-3810 for routing.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Waltham
City of Waltham Water and Sewer Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.