Municipal Department
Lowell Regional Water Utility
Serving Lowell, Dracut, Tyngsboro, Chelmsford, and surrounding Lowell Regional Water Utility communities
Population served
120,418 people (EPA SDWIS active CWS PWS MA3160000); Lowell reports approximately 135,000 residents and businesses across its broader regional service area.
State system code
FIPS 25
Billing frequency
A dedicated this detail was not publicly posted. The reviewed public page publishes rates and service information but not one universal residential billing-cycle interval.
Provider briefing
How this utility’s billing works
Lowell Regional Water Utility operates as a municipal department serving Lowell, Dracut, Tyngsboro, Chelmsford, and surrounding Lowell Regional Water Utility communities. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block rate structure by 100-cubic-foot unit (HCF/748 gallons). Effective July 1, 2026, residential usage below 14 HCF is billed at a $48.17 minimum, then residential tiers are $3.44, $4.06, $4.13, $4.19, and $5.73 per unit across the published usage bands; an elderly schedule is also published.. Bills are generated a dedicated this detail was not publicly posted. the reviewed public page publishes rates and service information but not one universal residential billing-cycle interval., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a combined total; Lowell's published table is principally a water rate/minimum schedule and a full 5,000-7,000-gallon residential estimate requires the applicable sewer, meter, and billing-period charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
A dedicated this detail was not publicly posted. The reviewed Lowell page did not expose a complete current wastewater formula or universal winter-average calculation for every regional customer account.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed page did not identify one universal AMI/AMR vendor, route calendar, or transmission interval for all Lowell Regional meters.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. Use the City of Lowell's current service-request/emergency public-works route for active leaks, main breaks, or water-quality concerns.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Lowell, Dracut, Tyngsboro, Chelmsford, and surrounding Lowell Regional Water Utility communities
Lowell Regional Water Utility is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.