Independent U.S. water utility directory · 2026 edition
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Municipal Department

Town of Needham Department of Public Works Water and Sewer

Serving Needham

Population served

31,664 people (EPA SDWA queue estimate for MA3199000)

State system code

FIPS 25

Billing frequency

Residential quarterly for the preceding three months; commercial accounts are billed monthly. Needham states that water and sewer charges are based on actual consumption.

Provider briefing

How this utility’s billing works

Town of Needham Department of Public Works Water and Sewer operates as a municipal department serving Needham. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block tiers by HCF under the FY 2027 schedule effective July 1, 2026. Water and sewer each have a basic monthly service fee and multiple usage steps.. Bills are generated residential quarterly for the preceding three months; commercial accounts are billed monthly. needham states that water and sewer charges are based on actual consumption., and a typical residential cost reference is Approximately $132.98 per month, or about $398.94 per quarterly bill, for 6,000 gallons per month under the FY 2027 schedule: roughly $34.72 water and $98.26 sewer using the lowest residential tier and the $6.33 basic service fee for each utility. Actual quarterly bills depend on the three-month meter reading and rate period.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Residential sewer is metered and billed from water consumption using the same FY 2027 HCF step structure, with a $6.33 basic service fee and sewer usage charges of $11.46 per HCF in the first tier, increasing at higher tiers. The reviewed material did not state a winter-average cap or percentage tie-in.

Meter and infrastructure notes

Water and sewer charges are based on consumption and residential bills cover the preceding three months. The reviewed official pages did not identify AMR/AMI technology or the precise meter-reading route schedule.

Emergency water support

Report a leak or water emergency

A dedicated this detail was not publicly posted. No dedicated 24/7 water-leak hotline was verified in the reviewed official pages. DPW water and sewer billing contact is 781-455-7550.

Reading this profile

A practical reference for Needham

Town of Needham Department of Public Works Water and Sewer is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.

Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.

If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.