Payment channels

Pay Town of North Andover Water and Sewer Department

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. The official department page links Pay Bill but the reviewed result did not expose the destination vendor.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

No current this detail was publicly posted in the reviewed provider materials. Confirm the current instruction directly with the official utility.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No text-to-pay procedure was published on the reviewed official pages.

Mail-in address

Town of North Andover Treasurer/Collector, 120 Main Street, North Andover, MA 01845; the reviewed result confirms Treasurer/Collector administration but did not expose a separate water lockbox address.

Counters, drop boxes, and office hours

Water and Sewer Department, 384 Osgood Street, North Andover, MA 01845; published hours are Monday, Wednesday, and Thursday 8:00 a.m.-4:30 p.m., Tuesday 8:00 a.m.-6:00 p.m., and Friday 8:00 a.m.-noon. Water/sewer payments are handled through the Treasurer/Collector; the reviewed source did not enumerate all counter payment types.

Accepted digital instruments

What you can use online

Online bank bill-pay is available through the municipal payment process, but the reviewed official material did not enumerate current card brands, ACH/e-check, or mobile wallets.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. Current 2026 online processing charges were not exposed.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Town of North Andover Water and Sewer Department and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →