Municipal Department
Town of Randolph Water and Sewer Division
Serving Randolph
Population served
35,114 people (EPA SDWA queue estimate for MA4244000)
State system code
FIPS 25
Billing frequency
Quarterly. The current Town rate document states that bills are sent quarterly.
Provider briefing
How this utility’s billing works
Town of Randolph Water and Sewer Division operates as a municipal department serving Randolph. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Quarterly base-plus-consumption rates billed per 100 cubic feet. The current published FY27 schedule lists a $25.00 water base per bill, $5.01 per 100 cubic feet for 0-2,500 cubic feet, and $6.35 above 2,500; a $5.00 senior base is also listed.. Bills are generated quarterly. the current town rate document states that bills are sent quarterly., and a typical residential cost reference is Approximately $36.68 per month for 6,000 gallons using the current quarterly water schedule alone: 6,000 gallons is about 802 cubic feet, producing a $25 base plus roughly $40.18 water usage per quarter. Sewer, trash, and other charges are separate.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The Town publishes a separate quarterly sewer schedule with a $12.50 base and consumption rates of $8.37 per 100 cubic feet for the lower band and $14.38 above the stated threshold; the reviewed page does not provide a winter-average formula.
Meter and infrastructure notes
Quarterly consumption billing is based on water-meter records; the reviewed Town pages do not identify AMR/AMI technology or exact read dates.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. No dedicated 24/7 water-emergency number was exposed in the reviewed Town pages.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Randolph
Town of Randolph Water and Sewer Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.