Municipal Department
City of Flint Utilities and Water
Serving Flint
Population served
81,252 people
State system code
FIPS 26
Billing frequency
A dedicated this detail was not publicly posted. The reviewed Flint utility pages publish water/sewer rates and payment channels but do not state the standard residential bill-generation frequency.
Provider briefing
How this utility’s billing works
City of Flint Utilities and Water operates as a municipal department serving Flint. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block volumetric rates by 748-gallon CCF, plus a readiness-to-serve charge, with separate city and non-city schedules. The FY26 Master Fee Schedule lists city residential water at $6.19/CCF for 0-35 CCF, $5.94/CCF for 35-2,000 CCF, and $4.76/CCF above 2,000 CCF, in addition to the 5/8-inch readiness charge.. Bills are generated a dedicated this detail was not publicly posted. the reviewed flint utility pages publish water/sewer rates and payment channels but do not state the standard residential bill-generation frequency., and a typical residential cost reference is For a city 5/8-inch residential account using 6,000 gallons (about 8.02 CCF), the FY26 schedule implies approximately $78.36 water including the $28.69 readiness charge and $63.29 sewer including its $28.69 readiness charge, or about $141.65 combined before other fees, taxes, or adjustments. This is a calculated usage example, not an official average.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer is billed from metered water volume in CCF. The FY26 schedule lists city residential sewer at $4.312 per CCF plus a $28.69 5/8-inch readiness-to-serve charge; non-city residential sewer is $4.735 per CCF. The reviewed pages do not describe a winter-average cap or separate wastewater meter.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. Flint's reviewed utility pages publish CCF billing and readiness charges but do not identify the residential meter technology, AMI/AMR deployment, remote-reading cadence, or route-reading schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. As a distinct leak-only number; Flint states that its Water Service Center phones are answered 24/7. The published customer-service/billing number is 810-766-7015, while the reviewed public page does not expose a separate Water Service Center emergency telephone number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Flint
City of Flint Utilities and Water is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.