Provider-specific review
What the public record says about a leak adjustment
The reviewed Taylor pages explain that estimated bills can result from meter problems and customers should schedule correction; they do not publish a complete private-leak adjustment formula, repair-receipt mandate, baseline or cap.
Stop the loss
Shut off the failing fixture or supply and arrange a qualified repair.
Keep proof
Save dated invoices, parts receipts, photographs, and meter readings.
Request review
Submit the request promptly and keep paying any undisputed amount.