Municipal Department
Detroit Water and Sewerage Department
Serving Detroit
Population served
633,218 people (EPA SDWIS active CWS PWS MI0001800)
State system code
FIPS 26
Billing frequency
Monthly or account-scheduled; the statement controls the individual billing period.
Provider briefing
How this utility’s billing works
Detroit Water and Sewerage Department operates as a municipal department serving Detroit. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered residential water, sewerage, and drainage charges with a residential usage break around 6 CCF per month; 2025-26 schedules apply during the 2026 calendar year.. Bills are generated monthly or account-scheduled; the statement controls the individual billing period., and a typical residential cost reference is A dedicated this detail was not publicly posted. DWSD's 2025-26 explanation identifies a typical Detroit residential customer using about 6 CCF monthly, but the complete total depends on water, sewerage, drainage, and account charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
DWSD bills sewerage separately alongside water and drainage. A customer-side leak that does not enter the sewer may support a sewer-charge review, but the reviewed official material did not expose a single universal winter-average formula.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed DWSD customer pages did not identify one universal AMI/AMR vendor or meter-reading interval for every account.
Emergency water support
Report a leak or water emergency
313-386-9727 for DWSD water emergencies is commonly listed by the City; customers should use DWSD emergency routing for active breaks or flooding.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Detroit
Detroit Water and Sewerage Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.