Municipal Department
STERLING HEIGHTS, CITY OF
Serving STERLING HEIGHTS
Population served
127000 people (EPA SDWIS 2026Q2 active CWS estimate for MI0006385)
State system code
FIPS 26
Billing frequency
Monthly; the City states that monthly water and sewer bills are prepared for residential, industrial, and commercial customers.
Provider briefing
How this utility’s billing works
STERLING HEIGHTS, CITY OF operates as a municipal department serving STERLING HEIGHTS. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block usage tiers plus fixed meter charges. Effective for bills rendered on or after July 1, 2025, residential water usage is $2.66 per 100 cubic feet for the first 12 ccf and $4.87 per 100 cubic feet over 12 ccf, with a 5/8-inch water fixed charge of $9.60 per month. Sewer usage is $7.07 per 100 cubic feet with an $8.30 monthly fixed charge.. Bills are generated monthly; the city states that monthly water and sewer bills are prepared for residential, industrial, and commercial customers., and a typical residential cost reference is Approximately $82.95 per month for a 5/8-inch residential account using 5,000 gallons per month (about 6.684 ccf), calculated from the City’s July 2025 rates as $9.60 water fixed plus about $17.78 water usage, $8.30 sewer fixed, and about $47.27 sewer usage. This is an estimate before any account-specific charges, final-bill fees, or later rate changes.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
For single-family customers receiving both City water and sewer, sewer usage is based on current-period water consumption or the average of actual whole-unit water consumption from the January 1, February 1, and March 1 bills, whichever is lower. Sewer-only customers are charged $34 per bill under the current published residential rate sheet.
Meter and infrastructure notes
The City’s residential rate sheet explains a basement meter read in cubic feet: the bill uses the first four digits, the rightmost digit represents 7.5 gallons, and one billing unit is 100 cubic feet. The public material does not identify AMI/AMR communications or a fixed monthly reading schedule; customers can use WaterSmart to track consumption and detect unusual use.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The official water-billing pages publish Water & Sewer Billing at (586) 446-2320 but do not identify a separate 24/7 emergency water hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for STERLING HEIGHTS
STERLING HEIGHTS, CITY OF is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.