Payment channels

Pay City of Brooklyn Park Utility Billing

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as MySecureBill; the city does not identify the underlying processor on the public page.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

763-493-8185 is the Utility Billing number. The reviewed city page does not expose a separate 24/7 IVR payment number; the online portal is the always-available self-service channel.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No pay-by-text enrollment keyword is published. Brooklyn Park offers e-statements, online payments, quarterly auto-pay from checking or savings, and city email/text alert subscriptions, but the reviewed utility page does not advertise text-to-pay.

Mail-in address

The city instructs customers to make checks payable to City of Brooklyn Park; the reviewed utility page does not display a separate lockbox address. Use the remittance address printed on the current bill and include the account stub. A drive-up drop box is located in front of City Hall near the flagpoles.

Counters, drop boxes, and office hours

The city provides a drive-up drop box in front of City Hall near the flagpoles, available for drop-off at any time. Utility Billing customer assistance is reached at 763-493-8185 during city office hours; the page does not publish a counter address or a separate walk-in cashier schedule beyond the City Hall drop-box information.

Accepted digital instruments

What you can use online

The online portal accepts credit card, debit card, savings account, and checking account payments. The city also accepts checks and money orders, and its recurring auto-pay program uses checking or savings and is described as free.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. On the reviewed Brooklyn Park billing and rates pages. The city's recurring checking/savings Auto Pay is specifically described as free, but no current online card-processing fee is stated.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Brooklyn Park Utility Billing and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →