Payment channels

Pay City of Chaska Utility Billing - Water and Sanitary Sewer

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as InvoiceCloud. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

844-683-0904

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

Register the utility account in InvoiceCloud and use its Pay by Text feature; the official FAQ confirms the feature but does not state a keyword command.

Mail-in address

City of Chaska, 1 City Hall Plaza, Chaska, MN 55318.

Counters, drop boxes, and office hours

Utility Billing, City Hall, 1 City Hall Plaza, Chaska, MN 55318; Monday-Friday 8:00 a.m.-4:30 p.m. The reviewed source did not enumerate all counter payment instruments.

Accepted digital instruments

What you can use online

Online one-time payment, registered automatic payments, bank bill pay, and Pay by Text through InvoiceCloud; the reviewed page did not list card brands.

2026 transaction pricing

Convenience fees

No fee is added for online payment according to the City’s official utility-billing page.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Chaska Utility Billing - Water and Sanitary Sewer and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →