Municipal Department
City of Maple Grove Utility Billing
Serving Maple Grove, Hennepin County, Minnesota
Population served
82,000 people
State system code
FIPS 27
Billing frequency
A dedicated this detail was not publicly posted. The reviewed Maple Grove utility-billing landing page directs customers to the current rates and FAQ page but does not state one universal bill-generation frequency.
Provider briefing
How this utility’s billing works
City of Maple Grove Utility Billing operates as a municipal department serving Maple Grove, Hennepin County, Minnesota. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as A dedicated this detail was not publicly posted. Maple Grove publishes current water, sanitary sewer, stormwater, and related utility rates through its rates-and-FAQs page, but the exact 2026 tier table was not exposed in the reviewed landing-page text.. Bills are generated a dedicated this detail was not publicly posted. the reviewed maple grove utility-billing landing page directs customers to the current rates and faq page but does not state one universal bill-generation frequency., and a typical residential cost reference is A dedicated this detail was not publicly posted. A defensible 2026 average-home total requires the current Maple Grove rate table and the account's water, sewer, stormwater, and other applicable components.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Maple Grove's utility billing combines city water and sanitary-sewer charges, with stormwater and other services potentially appearing on the same account. The reviewed landing page does not expose the current sewer formula, winter averaging rule, or fixed-percentage tie-in; verify the current rates-and-FAQs page or the bill for the applicable calculation.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed city page confirms metered utility billing but does not identify an AMI/AMR platform or fixed reading/transmission schedule.
Emergency water support
Report a leak or water emergency
763-494-6370 after hours; the city's page instructs callers to follow the prompts for water, sewer, and stormwater emergencies. Regular Utility Billing is 763-494-6330.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Maple Grove, Hennepin County, Minnesota
City of Maple Grove Utility Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.