Payment channels

Pay City of Woodbury Utility Billing

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. The city links an electronic billing/payment service without exposing the vendor in the reviewed page text.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. The page states pay-by-phone is available anytime but does not expose the number; billing is 651-714-3508.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

Woodbury supports pay by text after enrollment, with a default payment method, along with text notifications, email reminders, paperless billing, and AutoPay. The reviewed page does not publish a keyword; enroll through the official electronic billing service.

Mail-in address

City of Woodbury Utility Billing, 8301 Valley Creek Road, Attn: Utility Billing, Woodbury, MN 55125.

Counters, drop boxes, and office hours

Utility Billing is handled through City offices at 8301 Valley Creek Road; billing inquiries are 651-714-3508, Monday-Friday 8:00 a.m.-4:30 p.m. The reviewed page does not expose a full in-person/drop-box schedule.

Accepted digital instruments

What you can use online

Online credit/debit card and e-check, pay by phone, pay by text using a default method, AutoPay, and paperless billing.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The reviewed Woodbury payment page does not publish a current 2026 processing fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Woodbury Utility Billing and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →