Municipal Department
Saint Paul Regional Water Services
Serving Saint Paul and regional member cities
Population served
392,529 people (EPA SDWIS active CWS PWS MN1620026)
State system code
FIPS 27
Billing frequency
Monthly or quarterly depending on the service connection; billing terms appear on the account statement.
Provider briefing
How this utility’s billing works
Saint Paul Regional Water Services operates as a municipal department serving Saint Paul and regional member cities. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Water base fee by meter size plus water-volume charges, water-main replacement surcharge for participating cities, and a Saint Paul right-of-way recovery fee.. Bills are generated monthly or quarterly depending on the service connection; billing terms appear on the account statement., and a typical residential cost reference is A dedicated this detail was not publicly posted. Exact cost depends on city, meter size, usage, sewer charges, and 2026 surcharges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
SPRWS bills water charges while sewer charges or fees from other municipalities/agencies commonly appear on the same bill; the reviewed pages did not expose a universal winter-average formula.
Meter and infrastructure notes
Touchpad readers are referenced in the fee schedule, with a $12 meter-reading fee per requested read; no universal AMI/AMR rollout was confirmed.
Emergency water support
Report a leak or water emergency
651-266-6350; use SPRWS customer service routing for water emergencies and service issues.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Saint Paul and regional member cities
Saint Paul Regional Water Services is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.