Municipal Department
City of St. Louis Water Division
Serving City of St. Louis
Population served
304,709 people (EPA SDWIS active CWS PWS MO6010715)
State system code
FIPS 29
Billing frequency
Quarterly for water-rate accounts; 2026 rates are listed as quarterly charges per connection unless otherwise noted.
Provider briefing
How this utility’s billing works
City of St. Louis Water Division operates as a municipal department serving City of St. Louis. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Most residential properties use flat quarterly rates based on physical property characteristics; metered accounts use consumption, and a $3 quarterly line-insurance surcharge supports public-side leaking service-line repairs.. Bills are generated quarterly for water-rate accounts; 2026 rates are listed as quarterly charges per connection unless otherwise noted., and a typical residential cost reference is The City describes current average residential water bills around $35-$45 monthly; exact total depends on flat/metered status and quarterly charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Water Division billing may be flat or metered; the reviewed rate page did not expose one universal sewer/wastewater winter-average formula.
Meter and infrastructure notes
Metered accounts are read according to City billing operations; the reviewed pages did not identify one universal AMI/AMR vendor or interval.
Emergency water support
Report a leak or water emergency
314-771-2255 for Water Division emergency/service routing.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of St. Louis
City of St. Louis Water Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.