Municipal Department
City of North Las Vegas Utilities Department
Serving North Las Vegas and portions of unincorporated Sunrise Manor
Population served
376,515 people (EPA SDWIS PWS ID NV0000175; 2026 active CWS record).
State system code
FIPS 32
Billing frequency
Monthly. The official Utilities portal states that bills are issued monthly for a combination of water, wastewater, treatment, garbage, and related services depending on the service area.
Provider briefing
How this utility’s billing works
City of North Las Vegas Utilities Department operates as a municipal department serving North Las Vegas and portions of unincorporated Sunrise Manor. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing four-tier monthly residential water consumption rates for a common 3/4-inch meter, plus a daily meter service charge. Current published consumption tiers are $2.48 per 1,000 gallons for the first 6,000 gallons, $3.21 for the next 9,000, $4.18 for the next 9,000, and $5.40 above 24,000 gallons; the displayed daily service charge is $0.44. Low-income senior customers can qualify for discounted water and sewer rates.. Bills are generated monthly. the official utilities portal states that bills are issued monthly for a combination of water, wastewater, treatment, garbage, and related services depending on the service area., and a typical residential cost reference is For a 3/4-inch meter using 5,000-7,000 gallons, the water component is approximately $12.40-$15.61 for consumption plus about $13.38 in monthly service charge using the displayed $0.44 daily charge. Sewer is $18.96 flat for up to 5,000 gallons and adds a second $18.00 flat tier above 5,000 gallons. Thus water plus sewer is roughly $44.74 at 5,000 gallons or $64.99 at 7,000 gallons, before garbage, regional, and other bill components.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
North Las Vegas bills wastewater monthly with the water account and uses a two-tier flat residential structure rather than a winter average: the first tier up to 5,000 gallons is $18.96 and consumption above 5,000 gallons adds an $18.00 flat charge. A $5.24 monthly sewer service charge is shown in the published table. Water, wastewater, treatment, and garbage charges are jointly billed, and failure to pay one billed water service can default the combined account.
Meter and infrastructure notes
The official customer portal exposes a Sensus link, detailed usage summaries, billing history, service charges, and account notifications, indicating an electronic usage-monitoring environment. The reviewed pages do not state whether every residential meter transmits hourly or the exact field-reading calendar; monthly billing is confirmed.
Emergency water support
Report a leak or water emergency
702-633-1484 is the primary Utilities customer-service/payment line. The City’s public leak page directs water-waste reports to 702-633-1216 during normal business hours and explains that customer-side leaks downstream of the meter must be repaired immediately; no separate 24/7 water-break hotline is identified on the reviewed pages.
Official starting point
Choose the right next step
Reading this profile
A practical reference for North Las Vegas and portions of unincorporated Sunrise Manor
City of North Las Vegas Utilities Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.