Municipal Department
City of Newark Department of Water & Sewer Utilities
Serving Newark and regional North Jersey communities supplied from the Newark watershed and water system
Population served
The City of Newark states that its publicly owned Department of Water & Sewer Utilities delivers more than 80 million gallons per day and serves approximately 400,000 residents plus industrial and commercial facilities dependent on Newark water. Newark’s Pequannock plant supplies an estimated 350,000 customers across the North Jersey region.
State system code
FIPS 34
Billing frequency
Monthly, approximately every 30 days for residential and commercial customers.
Provider briefing
How this utility’s billing works
City of Newark Department of Water & Sewer Utilities operates as a municipal department serving Newark and regional North Jersey communities supplied from the Newark watershed and water system. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Incremental rate structure based on actual daily consumption (ADC). Newark calculates total consumption from the water-meter reading, divides by the number of days in the billing period, and applies conservation-oriented water and sewer tiers. Sewer is not separately metered and is based solely on the water consumption. The current reviewed 2026 customer pages explain the structure but do not expose the complete current dollar tariff table.. Bills are generated monthly, approximately every 30 days for residential and commercial customers., and a typical residential cost reference is A dedicated this detail was not publicly posted. Newark’s current public customer pages explain actual-daily-consumption billing but do not publish the complete 2026 residential water and sewer dollar schedule needed to calculate a reliable 5,000–7,000-gallon estimate. The final amount also depends on the length of the billing period, meter reading, and the incremental ADC tier.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Newark states that sewer is not metered independently; wastewater charges are based solely on the customer’s measured water consumption. Total consumption is divided by the billing-period days to derive actual daily consumption, and the incremental rate structure then charges water and sewer according to the resulting tier. Outdoor water use such as landscaping, pools, car washing, and power washing can raise both the water and sewer charges because the system cannot automatically exclude that consumption.
Meter and infrastructure notes
Newark bills approximately every 30 days and uses a computerized system that estimates residential consumption from comparable household usage when weather, inaccessible meters, or questionable changes prevent an actual reading. The My Water Account portal displays yearly, monthly, and daily usage and supports meter-reading or replacement requests. The reviewed pages do not identify a universal AMI/AMR transmission interval or meter vendor.
Emergency water support
Report a leak or water emergency
Newark Water and Sewer Emergency Call Center: (973) 733-3654, (973) 733-3655, or (973) 733-3656, available 24 hours a day, 7 days a week. Field-operations emergency dispatch is (973) 733-3874 Monday–Friday 8:00 a.m.–5:00 p.m.; after-hours and weekends use the emergency numbers.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Newark and regional North Jersey communities supplied from the Newark watershed and water system
City of Newark Department of Water & Sewer Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.