Alternative channels
Mail, text, and in-person payment instructions
Pay by text
Liberty offers paperless-billing email or text notifications through My Account, including alerts that a bill is available or payment is due. The current New York Water pages do not publish a standalone text-to-pay keyword or short code.
Mail-in address
Liberty, 60 Brooklyn Avenue, Merrick, NY 11566. Customers should use the remittance address printed on the current bill when it differs.
Counters, drop boxes, and office hours
The current New York Water payment page lists online, phone, mail, bank bill-pay, and authorized payment locations but does not publish a staffed Merrick counter address or hours. Authorized payment locations should be checked through Liberty’s current payment-location search.