Alternative channels
Mail, text, and in-person payment instructions
Pay by text
Liberty enables email or text usage notifications through MyAccount, but the reviewed pages do not publish a text-to-pay keyword or shortcode. Payment messages should never request prepaid cards or unsolicited personal information; verify any payment action through MyAccount or 1-877-426-6999.
Mail-in address
Liberty Utilities New York, PO Box 75463, Chicago, IL 60675-5463. Include the name, service address, billing address, phone number, and 12-digit account number when corresponding or mailing a payment.
Counters, drop boxes, and office hours
Liberty directs customers to its current website for office locations and authorized payment centers. The reviewed public pages do not expose a complete Lynbrook cashier address, drop-box list, hours, and desk-instrument schedule; customers should call 1-877-426-6999 before an in-person visit.