Payment channels

Pay Davie County Public Utilities - Mocksville Water System

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as MyGovHub/MSBpay payment service. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

No phone payments are accepted for ordinary Davie County utility bills.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No official Davie County text-to-pay enrollment method was published.

Mail-in address

A dedicated this detail was not publicly posted. The reviewed Public Utilities page provides the Mocksville office but does not expose a dedicated remittance lockbox address.

Counters, drop boxes, and office hours

Davie County Public Utilities, 298 E. Depot Street, Suite 200, Mocksville, NC 27028. New-service and payment assistance are handled through the office; the reviewed page did not publish a separate cashier schedule. The County accepts cash, check, money order, debit, and credit card in person, with card fees.

Accepted digital instruments

What you can use online

Online payment is available through the County’s portal. Debit and credit cards are accepted with a 2.5% fee and $1.50 minimum; ordinary phone payments are not accepted.

2026 transaction pricing

Convenience fees

Debit or credit card payments carry a 2.5% processing fee with a $1.50 minimum. The reviewed page did not state a separate ACH/e-check fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Davie County Public Utilities - Mocksville Water System and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →