CANTON PUBLIC WATER SYSTEM

Provider briefing

How this utility’s billing works

CANTON PUBLIC WATER SYSTEM operates as a municipal department serving CANTON. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block volumetric tiers with different inside-city and outside-city schedules. For a 5/8-inch meter, the March 29, 2026 sheet lists a 225-cubic-foot minimum, then inside-city rates of $3.6219 per 100 cubic feet for the first 4,500 cubic feet, $2.8978 for 4,501 to 30,000, and $1.7025 above 30,000. Outside-city water is 150% of the inside-city schedule, shown as $9.0548, $7.2445, and $4.2563 per 100 cubic feet respectively.. Bills are generated monthly. residential accounts are billed monthly; the billing zone determines the bill date: zone a, x on the 1st; zone b on the 8th; zone c on the 15th; and zone d on the 22nd. the payment due date is 17 days after the bill date., and a typical residential cost reference is Illustrative 2026 inside-city 5/8-inch residential water plus sewer at 6,000 gallons per month, before sanitation and any homestead discount: approximately $67.30. This uses about 802.14 cubic feet, the $8.15 water minimum, the first inside-city water block, the $11.86 sewer minimum, and the $4.38 sewer volumetric charge. Adding the standard inside-city $27.94 monthly sanitation charge produces an illustrative combined utility total of about $95.24; actual bills vary by meter size, service area, usage, discounts, and fees.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Canton bills sewer separately using metered water consumption. The March 29, 2026 schedule lists an $11.86 monthly sewer minimum per meter plus $4.38 per additional 100 cubic feet; approved homestead accounts receive a 10% reduction, making the listed minimum $10.68 and the additional charge $3.94 per 100 cubic feet. The published schedule does not describe a winter-average calculation or a flat percentage tie-in.

Meter and infrastructure notes

The rules require monthly meter readings and permit a minimum or estimated bill when the meter cannot be read. Canton uses a meter transmitting unit with billing-system connectivity, but the public materials do not identify the equipment as AMI or AMR or promise hourly transmission. A City form confirms that a disconnected transmitting device can cause estimated bills and allows customers to submit a manual reading by mail, email, or phone.