Municipal Department
Cleveland Water Department
Serving Cleveland and regional Cleveland Water service area
Population served
1,308,955 people (EPA SDWIS active CWS PWS OH1801212)
State system code
FIPS 39
Billing frequency
A dedicated this detail was not publicly posted. Account billing frequency is shown on the statement.
Provider briefing
How this utility’s billing works
Cleveland Water Department operates as a municipal department serving Cleveland and regional Cleveland Water service area. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Metered fixed and consumption charges vary by service area. The 2026 Homestead schedule lists a $6.25 fixed charge and Cleveland City consumption charge of $15.81 per MCF, with higher high-service-area rates.. Bills are generated a dedicated this detail was not publicly posted. account billing frequency is shown on the statement., and a typical residential cost reference is A dedicated this detail was not publicly posted. Exact 5,000-7,000-gallon cost depends on service area, meter, consumption, sewer charges, and account class.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Cleveland Water and the Northeast Ohio Regional Sewer District charges may appear together or separately depending on the account; the reviewed pages did not expose one universal sewer formula.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed pages did not identify one universal AMI vendor or transmission interval.
Emergency water support
Report a leak or water emergency
216-664-3060 is the Cleveland Water emergency service route; use current Department instructions for main breaks and active leaks.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Cleveland and regional Cleveland Water service area
Cleveland Water Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.