Public Water Authority
Lake County Department of Utilities - West Sub-District Water System
Serving Western Lake County, including the Lake County Department of Utilities West Sub-District
Population served
78,379 people (EPA CWS estimate for Lake County West Water Subdistrict)
State system code
FIPS 39
Billing frequency
Quarterly for the standard water/sewer billing presentation: bills show the number of days in the cycle, sewer is charged in three-month increments, and the County generally reads meters every three months, estimating intervening quarters when necessary.
Provider briefing
How this utility’s billing works
Lake County Department of Utilities - West Sub-District Water System operates as a public water authority serving Western Lake County, including the Lake County Department of Utilities West Sub-District. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Quarterly minimum-or-volume metered charges. Water is $4.68 per 100 cubic feet for the first 1,200,000 cubic feet per quarter, $3.51 above that, with a $42.12 quarterly minimum. Residential sewer is generally subject to a $94.08 quarterly minimum; business sewer is $4.48 per 1,000 gallons or the applicable unit minimum.. Bills are generated quarterly for the standard water/sewer billing presentation: bills show the number of days in the cycle, sewer is charged in three-month increments, and the county generally reads meters every three months, estimating intervening quarters when necessary., and a typical residential cost reference is Approximately $49.16 per month for the standard LCDU residential minimums: the County’s rate page gives a typical water example of $53.40 per quarter at 1,200 cubic feet/approximately 9,000 gallons, plus the $94.08 quarterly sanitary-sewer minimum, totaling $147.48 quarterly or $49.16 monthly. Actual usage, district, and municipal sewer arrangement can change the amount.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
LCDU residential sanitary sewer is generally the greater of the metered charge or the $94.08 quarterly minimum, with the minimum comprising operation/maintenance and $33.55 debt service. The County provides a reduced minimum for qualifying unoccupied properties after at least three months of terminated water service and required supplier certification; sewer service may be exempt only when the connection is cut and capped. Some municipal sewer systems are merely billed by LCDU and use their own rates.
Meter and infrastructure notes
LCDU meter readers use handheld computers, downloading readings to the billing system at the end of each day. Standard meters are generally read every three months; intervening quarterly bills may be estimated from history and reconciled to the next actual read. Outside reading devices can be installed for inside meters at no additional charge.
Emergency water support
Report a leak or water emergency
Western Lake County water emergencies: 440-918-3420 for the Aquarius Water Treatment Facility after hours and 440-918-3416 for West water-system maintenance during standard hours. The County’s customer guidance directs West customers with a service-line leak to call 440-918-2070 during billing-office hours; 24/7 treatment-plant emergency routing is published.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Western Lake County, including the Lake County Department of Utilities West Sub-District
Lake County Department of Utilities - West Sub-District Water System is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.