Payment channels

Pay Ross County Water Company, Inc.

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. The official site uses a hosted rural-water payment page but does not identify the payment processor in public text.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

855-906-0401 for automated debit/credit-card or e-check payment; office assistance is 740-774-4117.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No verified text-to-pay keyword or enrollment process was exposed.

Mail-in address

Ross County Water Company, Inc., PO Box 1690, Chillicothe, OH 45601. Customers should include the payment coupon and mail checks five to seven business days before the due date.

Counters, drop boxes, and office hours

Ross County Water Company business office, 663 Fairgrounds Road, Chillicothe, OH 45601. The Company accepts cash, check, or money order at the office and provides a drive-through drop box for after-hours payments; the reviewed page does not expose staffed counter hours.

Accepted digital instruments

What you can use online

Automated telephone payment by debit/credit card or e-check, online payment, automatic bank draft, and bank bill-pay. Automatic bank draft has no setup fee or charge and is processed on the 15th, or the next business day when the 15th is a weekend or holiday.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. No current online card or e-check convenience fee was exposed.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Ross County Water Company, Inc. and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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