Payment channels

Pay City of Beaverton Utility Billing

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Springbrook Civic Pay / Merchant Transact. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

503-526-2257 is the Utility Billing contact; the reviewed city pages do not publish a separate 24/7 automated phone-payment number.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No pay-by-text keyword was identified on the reviewed Beaverton utility pages. The Civic Pay portal offers one-time payment, account registration, and saved payment information; customers can separately subscribe to city alerts but should not treat general alerts as payment enrollment.

Mail-in address

A dedicated this detail was not publicly posted. On the reviewed public utilities page. Use the remittance address printed on the City of Beaverton utility bill or contact Utility Billing at 503-526-2257; the online portal is the clearly published payment route.

Counters, drop boxes, and office hours

The reviewed utilities page identifies online payment and Utility Billing contact 503-526-2257 but does not publish a current cashier address or counter hours. Customers should confirm in-person, drop-box, and accepted desk-payment details with the city before visiting.

Accepted digital instruments

What you can use online

Civic Pay displays Visa, Mastercard, and Discover and provides one-time payment without registration or saved payment information after account registration. The city does not state whether ACH, PayPal, Apple Pay, or Google Pay are accepted in the reviewed portal summary.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. On the reviewed current Beaverton payment page. The portal identifies the processor and card brands but does not expose a 2026 card/e-check convenience fee in the public view.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Beaverton Utility Billing and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →