City of Bend Water Services

Provider briefing

How this utility’s billing works

City of Bend Water Services operates as a municipal department serving City of Bend. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Metered base-plus-volume pricing, differentiated by meter size and inside/outside-city status. One billing unit is 100 cubic feet, equal to 748 gallons. For a typical inside-city 3/4-inch residential meter, the reviewed schedule lists a $28.40 base charge plus $2.36 per 100 cubic feet; separate sewer, stormwater, transportation, and inside-city franchise charges apply.. Bills are generated every 30 days (monthly). water, sewer, stormwater, and applicable transportation charges are combined on the utility bill., and a typical residential cost reference is Approximately $150.70 per month for a typical inside-city single-family account using 6,000 gallons and a 3/4-inch meter, including estimated water, sewer, stormwater, transportation, and 6% inside-city franchise fee. The estimate assumes the water use is also the sewer Winter Quarter Average; it excludes solid waste and other incidental fees.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Sewer has a monthly base charge plus a volume charge based on Winter Quarter Average (WQA), the average water use in the December, January, and February billing periods. WQA is recalculated annually in July and the August bill reflects the new value; a default WQA applies where an established average is unavailable, and customers may appeal the WQA. The current single-family sewer schedule reviewed lists $41.95 base plus $4.40 per 100 cubic feet; 6,000 gallons is about 8.02 units, or roughly $77.24 before other fees if that is the established WQA.

Meter and infrastructure notes

Bend bills on a 30-day cycle using metered consumption. The reviewed customer pages explain unit conversion and WQA calculation but do not identify whether residential meters are AMI, AMR, or manually read, nor do they publish a fixed meter-reader route schedule.