Public Water Authority
Medford Water Commission
Serving Medford and directly served Rogue Valley/White City customers
Population served
106,068
State system code
FIPS 41
Billing frequency
Monthly. Medford's bill explains that meter readers record monthly consumption in thousand-gallon increments and base charges are assessed monthly.
Provider briefing
How this utility’s billing works
Medford Water Commission operates as a public water authority serving Medford and directly served Rogue Valley/White City customers. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Meter-size monthly base plus residential increasing-block usage tiers, with backflow and optional high-elevation charges. Effective March 1, 2026, inside-city 5/8-3/4-inch base is $23.72, backflow fee $0.90, first 5,000 gallons $1.35 per 1,000, next 20,000 $2.44 and over 25,000 $3.54; outside-city rates are higher. Special-service charges changed July 1, 2026.. Bills are generated monthly. medford's bill explains that meter readers record monthly consumption in thousand-gallon increments and base charges are assessed monthly., and a typical residential cost reference is Approximately $34.02 per month for a 5/8-3/4-inch inside-city gravity-elevation account using 6,000 gallons: $23.72 base plus $0.90 backflow plus $6.75 first 5,000 and $2.44 next 1,000. The official example gives $31.37 at 5,000 gallons; sewer/stormwater are City of Medford charges billed separately.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Medford Water bills drinking water; City of Medford utility billing separately handles sewer and storm drainage. Single-family sewer is a flat rate with no additional current-water-use charge; multifamily and certain other customers use consumption charges based on a winter average, while nonresidential sewer uses water consumption. Storm drainage is a flat impervious-area-based charge.
Meter and infrastructure notes
Medford records monthly consumption in thousand-gallon increments; if 5,400 gallons are used, only 5,000 is billed and the remaining 400 carries to the next bill. The reviewed public pages do not identify an AMI vendor or radio interval, but the bill provides a 13-month usage profile.
Emergency water support
Report a leak or water emergency
(541) 774-2430 during business hours; (541) 779-7611 after hours for water emergencies.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Medford and directly served Rogue Valley/White City customers
Medford Water Commission is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.