Payment channels

Pay North Penn Water Authority

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as InvoiceCloud. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

1-844-915-1241, available 24/7; customers may also call 215-855-3617 and select the payment option.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

North Penn's InvoiceCloud material supports mobile bill access and payment, but the reviewed 2026 page does not document a dedicated text-to-pay keyword or short-code opt-in. Customers should enroll through the InvoiceCloud portal and verify any text invitation against the Authority's published website before entering payment credentials.

Mail-in address

North Penn Water Authority, 300 Forty Foot Road, Lansdale, PA 19446

Counters, drop boxes, and office hours

The Authority's principal office is 300 Forty Foot Road, Lansdale, PA 19446, with customer service at 215-855-3617 and a drop box/payment office. The reviewed 2026 pages do not expose a complete counter-hours schedule; customers should confirm current weekday hours and whether cash, check, money order, or card is accepted at the desk before visiting.

Accepted digital instruments

What you can use online

Electronic check/ACH with no published convenience fee; Discover, American Express, Visa, Mastercard, Google Pay, Apple Pay, Venmo, and PayPal through InvoiceCloud/telephone payment. Card, mobile-wallet, PayPal, and Venmo transactions are subject to the published $1 fee and a $1,000 transaction maximum.

2026 transaction pricing

Convenience fees

$1 per card, debit, Google Pay, Apple Pay, PayPal, or Venmo transaction, with a $1,000 maximum payment. Check/ACH/e-check is listed with no convenience fee.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by North Penn Water Authority and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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