Municipal Department
Town of Westerly Water Department
Serving Westerly
Population served
35,298 people (EPA SDWA queue estimate for RI1559512)
State system code
FIPS 44
Billing frequency
Quarterly. The Town references quarter-end due dates for water payments and the water/sewer FAQ treats the municipal account as a quarterly bill.
Provider briefing
How this utility’s billing works
Town of Westerly Water Department operates as a municipal department serving Westerly. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Minimum-plus-usage residential tariff. The published schedule lists a $63.00 minimum per livable unit that includes 2,400 cubic feet or 18,000 gallons, then $4.46 per 100 cubic feet for single-family residential usage above the minimum; multifamily/commercial overage is $5.16 per 100 cubic feet.. Bills are generated quarterly. the town references quarter-end due dates for water payments and the water/sewer faq treats the municipal account as a quarterly bill., and a typical residential cost reference is Approximately $21.00 per month for water at or below 18,000 gallons per livable unit, excluding the separate sewer charge; a typical 5,000-7,000-gallon month therefore remains within the $63 quarterly water minimum.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Every property with access to the Town sewer system is charged a flat $356.00 per livable unit per year, whether connected or not. The reviewed Town page describes this as a flat sewer fee rather than a water-consumption percentage or winter average.
Meter and infrastructure notes
The Town uses customer water-meter readings for overage billing and provides routine meter exchanges and sales reads. The reviewed public pages do not identify AMR/AMI technology.
Emergency water support
Report a leak or water emergency
401-348-2589, the Water Department emergency phone; routine service calls are 401-348-2559 or 401-348-2560 during published business hours.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Westerly
Town of Westerly Water Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.