Municipal Department
City of Cookeville Department of Water Quality Control
Serving Cookeville and connected regional customers
Population served
49,711 people (EPA SDWA queue estimate for TN0000133)
State system code
FIPS 47
Billing frequency
Monthly. Cookeville’s sewer ordinance states that water and sewer statements are rendered monthly and that combined-service customers receive both charges on one bill.
Provider briefing
How this utility’s billing works
City of Cookeville Department of Water Quality Control operates as a municipal department serving Cookeville and connected regional customers. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform monthly base plus volumetric and storage charges. Effective July 1, 2026, inside-city customers pay a $12.10 base charge, $5.09 per 1,000 gallons, and $0.19 per 1,000 gallons storage; outside-city customers pay an $18.15 base, $7.64 volume, and the same storage charge.. Bills are generated monthly. cookeville’s sewer ordinance states that water and sewer statements are rendered monthly and that combined-service customers receive both charges on one bill., and a typical residential cost reference is For an inside-city residential customer using 5,000 gallons, the published July 1, 2026 example is $38.50 for water and $53.25 for sewer, or approximately $91.75 combined per month. The 7,000-gallon total is higher and depends on the same uniform rates.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Inside-city sewer is a $14.15 monthly base charge plus $7.82 per 1,000 gallons effective July 1, 2026. The ordinance states that normal domestic wastewater is measured from public-water meters or supplementary meters and that the combined water/sewer bill is due within 15 days of the bill date.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. Cookeville identifies water customers and monthly billing but the reviewed current pages do not identify AMR/AMI technology or a routine meter-read schedule.
Emergency water support
Report a leak or water emergency
931-520-5239 for leak reports Monday-Friday 7:00 a.m.-4:00 p.m. After-hours emergencies should be reported to Cookeville Police at 931-526-2125 so on-call Water Quality Control personnel can be contacted.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Cookeville and connected regional customers
City of Cookeville Department of Water Quality Control is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.