Payment channels

Pay Lenoir City Utilities Board Water Department

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. LCUB’s official payment-options page provides the customer payment route but does not identify the processor in the reviewed text.. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

844-687-5282 LCUB office/dispatch line; the reviewed page does not expose a separate automated payment number.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

A dedicated this detail was not publicly posted. No verified text-to-pay keyword or enrollment process was exposed.

Mail-in address

Lenoir City Utilities Board, 7698 Creekwood Park Boulevard, Lenoir City, TN 37772; customers should use the remittance line on the bill.

Counters, drop boxes, and office hours

LCUB Customer Service Centers; regular office hours are Monday-Friday 8:00 a.m.-5:00 p.m. LCUB’s water pages describe service centers and 24/7 dispatch but the reviewed payment page does not expose every location, drop box, or desk instrument list.

Accepted digital instruments

What you can use online

LCUB offers online bill payment, automatic bank draft, and an Equal Pay Plan; the reviewed payment pages do not expose the complete current card, ACH, e-check, or wallet list.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. No current LCUB online processing fee was exposed in the reviewed official payment pages.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by Lenoir City Utilities Board Water Department and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

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