Municipal Department
Metro Water Services - Nashville
Serving Nashville and Davidson County
Population served
778,153 people (EPA SDWIS active CWS PWS TN0000494)
State system code
FIPS 47
Billing frequency
A dedicated this detail was not publicly posted. Account statement controls the cycle.
Provider briefing
How this utility’s billing works
Metro Water Services - Nashville operates as a municipal department serving Nashville and Davidson County. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Tiered water and sewer rate structure with seasonal usage effects; current Metro rates are established by Nashville code.. Bills are generated a dedicated this detail was not publicly posted. account statement controls the cycle., and a typical residential cost reference is A dedicated this detail was not publicly posted. Requires current Metro water/sewer rates, meter size, usage, and any stormwater charges.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
MWS bills water and sewer through the utility account; the reviewed pages did not expose one universal winter-average formula.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed pages did not identify one universal AMI vendor or transmission interval.
Emergency water support
Report a leak or water emergency
615-862-4600; MWS portal lists 24/7 emergency service/report-a-leak routing.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Nashville and Davidson County
Metro Water Services - Nashville is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.