Public Water Authority
Nolensville/College Grove Utility District
Serving Nolensville and College Grove
Population served
34,159 people (EPA SDWA queue estimate for TN0000511)
State system code
FIPS 47
Billing frequency
A dedicated this detail was not publicly posted. The reviewed N/CG homepage and new-customer material identify water billing and a separate Metro Water and Sewer sewer bill, but do not state the current water billing frequency.
Provider briefing
How this utility’s billing works
Nolensville/College Grove Utility District operates as a public water authority serving Nolensville and College Grove. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as N/CG publishes a schedule of rates for water, wastewater, and reclaimed water service. The reviewed page does not expose the current readable residential tier table, so the exact 2026 base, volumetric, and reclaimed-water mechanics require verification against the linked schedule.. Bills are generated a dedicated this detail was not publicly posted. the reviewed n/cg homepage and new-customer material identify water billing and a separate metro water and sewer sewer bill, but do not state the current water billing frequency., and a typical residential cost reference is A dedicated this detail was not publicly posted. No verified current N/CG 5,000-7,000-gallon residential bill example was exposed in the reviewed official page text.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
N/CG’s new-customer material explains that sewer is billed separately by Metro Water and Sewer, while N/CG’s own homepage links a rate schedule for water, wastewater, and reclaimed-water service. The reviewed sources do not expose a current household sewer formula or winter-average calculation.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed N/CG public pages do not identify AMI/AMR technology, remote transmission interval, or the standard meter-reading schedule.
Emergency water support
Report a leak or water emergency
615-776-2511 for N/CG customer service; the reviewed homepage does not identify a separate 24/7 emergency leak or main-break number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Nolensville and College Grove
Nolensville/College Grove Utility District is listed here as a public water authority. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.