Municipal Department
Bryan Texas Utilities (BTU) Water Services
Serving Bryan
Population served
91,031
State system code
FIPS 48
Billing frequency
Monthly. BTU's financial policy states that electric, water, and wastewater charges are billed in arrears after monthly meter readings for the preceding month's usage.
Provider briefing
How this utility’s billing works
Bryan Texas Utilities (BTU) Water Services operates as a municipal department serving Bryan. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Residential water is billed with a fixed customer charge plus a uniform volume charge. The current March 2026 sample bill shows a $9.70 customer charge and 5,400 gallons at $2.76 per 1,000 gallons; the displayed rate structure should be checked against the customer's location class and any adopted rate update.. Bills are generated monthly. btu's financial policy states that electric, water, and wastewater charges are billed in arrears after monthly meter readings for the preceding month's usage., and a typical residential cost reference is The March 2026 official sample bill provides a useful current benchmark: 5,400 gallons produces $24.60 in water charges ($9.70 customer charge plus $14.90 volume), and $27.63 in wastewater, for approximately $52.23 combined water/wastewater before solid waste, drainage/transportation, electric, taxes, or account-specific charges. A 7,000-gallon water-only estimate using the displayed rate is approximately $29.02; a precise 7,000-gallon wastewater amount was not separately published in the sample.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
BTU identifies wastewater as the cost of sewage collection and treatment and itemizes it separately from water on the monthly bill. The March 2026 sample shows $27.63 wastewater at 5,400 gallons, but the public insert does not expose the full residential wastewater formula or a winter-average cap. Customers should use the detailed account bill or BTU rate schedule for the service-class calculation.
Meter and infrastructure notes
BTU bills water monthly in arrears from monthly meter readings. The March 2026 sample identifies the meter number, prior and current readings, service-period days, and gallon consumption, but does not identify universal AMI, hourly transmission, or a customer-facing interval-data schedule.
Emergency water support
Report a leak or water emergency
979-209-5900, the City of Bryan Water Services/Public Works customer-service number for water or sewer problems. The city states that water customers receive TextPower outage and continuous-usage alerts from this same number; life-threatening emergencies should be reported to 911.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Bryan
Bryan Texas Utilities (BTU) Water Services is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.