Payment channels

Pay City of Borger Utility Billing Department

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as A dedicated this detail was not publicly posted. Current City page does not identify the payment vendor.. Never enter account credentials into a lookalike site reached through an unsolicited message.

A current public portal link was not identified for this provider.

Telephone payment

Phone IVR

1-833-227-1754 is the automated bill-pay phone number. Utility Billing/service restoration is 806-273-0918.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No bill-payment-by-text keyword or opt-in workflow is published. WaterSmart may provide usage information and alerts but is not documented as text-to-pay.

Mail-in address

City Hall, 600 N. Main Street, P.O. Box 5250, Borger, TX 79008-5250.

Counters, drop boxes, and office hours

Payments may be made at City Hall, 600 N Main Street, Borger, TX 79007/79008 mailing area. The current indexed page does not expose counter hours, drop-box location, or desk payment types; confirm with 806-273-0918.

Accepted digital instruments

What you can use online

The City offers online payment and automated phone payment; current accessible text does not enumerate card brands, ACH, or wallets. WaterSmart provides usage tracking.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The current indexed Utility Billing page does not expose online or phone processing fees.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Borger Utility Billing Department and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →