Municipal Department
City of Caldwell Water and Wastewater Division
Serving Caldwell
Population served
Approximately 4,500–5,000 residents and City utility customers in Caldwell; the City operates water wells, distribution, wastewater treatment, and related utility billing.
State system code
FIPS 48
Billing frequency
Monthly utility billing. The City master fee schedule describes monthly water, sewer, and trash charges, but the reviewed public page does not state the bill-generation date.
Provider briefing
How this utility’s billing works
City of Caldwell Water and Wastewater Division operates as a municipal department serving Caldwell. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Fixed minimum plus volumetric tiers. The accessible City fee schedule lists inside-city water minimum $17.50 for 0–2,000 gallons, then $2.32, $2.56, and higher per-thousand-gallon charges across usage bands; outside-city values are higher. A groundwater-conservation surcharge appears separately on the monthly bill.. Bills are generated monthly utility billing. the city master fee schedule describes monthly water, sewer, and trash charges, but the reviewed public page does not state the bill-generation date., and a typical residential cost reference is Using the accessible inside-city schedule, 5,000–7,000 gallons produces an indicative water charge in the $24–$30 range before wastewater, trash, and the groundwater-conservation surcharge. The complete current combined estimate is not stated because the accessible fee schedule's table labels are partially rendered.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The City's fee schedule states that residential wastewater is based on a fixed charge using the average monthly water usage for December, January, and February; a new customer's rate is established from the most recent class indexing period until an individual winter average is available.
Meter and infrastructure notes
The City fee schedule describes individual and master meters and monthly usage-based billing but does not identify AMI/AMR hardware, vendor, transmission interval, or route-reading schedule.
Emergency water support
Report a leak or water emergency
979-567-4343 after hours for emergency utility outages or problems. Normal Utility Department contact is 979-567-3271 ext. 100 or 101 for leaks, stoppages, overflows, billing, and water/wastewater problems.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Caldwell
City of Caldwell Water and Wastewater Division is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.