Municipal Department
City of Cotulla Utilities / Utility Billing Department
Serving Cotulla
Population served
Approximately 4,000 residents served by the City of Cotulla water, wastewater, gas, and solid-waste utility system.
State system code
FIPS 48
Billing frequency
Monthly; Cotulla code materials describe monthly utility billing and separate billing procedures for water and wastewater.
Provider briefing
How this utility’s billing works
City of Cotulla Utilities / Utility Billing Department operates as a municipal department serving Cotulla. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as A dedicated this detail was not publicly posted. Current adopted Cotulla water rates were not exposed in the accessible official utility page. The code includes residential/commercial usage divisions and drought allocation/surcharge provisions.. Bills are generated monthly; cotulla code materials describe monthly utility billing and separate billing procedures for water and wastewater., and a typical residential cost reference is A dedicated this detail was not publicly posted. No current Cotulla residential water-and-sewer rate table was accessible for a 5,000–7,000-gallon estimate.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
The code includes winter-average adjustment provisions for new customers and customers relocating during the winter-averaging period, but the current adopted numeric formula was not exposed in the reviewed page.
Meter and infrastructure notes
The City's 2025 newsletter says Cotulla is moving toward AMR (Automatic Meter Reading) water meters, but the reviewed materials do not identify the vendor, rollout completion, transmission interval, or route schedule.
Emergency water support
Report a leak or water emergency
Water and Wastewater contact 830-879-2367 ext. 401, with a listed cell 830-830-5812. The current page does not identify a separate 24/7 emergency hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Cotulla
City of Cotulla Utilities / Utility Billing Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.