Payment channels

Pay City of Dilley Water, Sewer, Gas and Solid Waste Utility

Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.

Primary online route

Use the official payment portal

The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies Municipal Online Services. Never enter account credentials into a lookalike site reached through an unsolicited message.

Open payment portal ↗

Telephone payment

Phone IVR

A dedicated this detail was not publicly posted. The current portal publishes the City contact at 830-965-1624 but no dedicated IVR payment number.

Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.

Alternative channels

Mail, text, and in-person payment instructions

Pay by text

No pay-by-text keyword, shortcode, or enrollment procedure is published in the current City utility page or Tyler portal.

Mail-in address

City of Dilley Utilities, 116 E. Miller, Dilley, TX 78017. The City homepage and billing portal publish City Hall at this address.

Counters, drop boxes, and office hours

City Hall and the utility office are at 116 E. Miller, Dilley, Texas 78017. The current Tyler portal states office hours Monday–Friday, 8:00 a.m.–5:00 p.m.; it does not enumerate a drop box, counter instruments, or after-hours payment location.

Accepted digital instruments

What you can use online

The City offers Tyler Municipal Online quick pay and account sign-in. The accessible portal does not enumerate card brands, ACH/e-check, recurring draft, mobile wallets, or telephone payments.

2026 transaction pricing

Convenience fees

A dedicated this detail was not publicly posted. The current Dilley portal does not expose the online convenience-fee schedule in accessible text.

Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.

Payment guidance

Choose the payment channel that fits your deadline

The safest payment path is the one published by City of Dilley Water, Sewer, Gas and Solid Waste Utility and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.

For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.

Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.

Return to utility profile →Review shut-off rules →