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Payment channels
Use the provider’s verified online, telephone, mail, or counter instructions. Check the final confirmation screen for the amount, processing date, and any transaction fee before submitting.
Primary online route
The direct portal is the fastest route when it is available. The provider identifies its payment gateway as Tyler Technologies Municipal Online Services. Never enter account credentials into a lookalike site reached through an unsolicited message.
Open payment portal ↗Telephone payment
830-672-2815 is the current Utility Billing contact; the Tyler portal does not publish a separate payment IVR.
Have your account number and payment instrument ready. Follow the provider’s recorded prompts and retain the confirmation number.
Alternative channels
No current text-to-pay keyword or enrollment workflow is published.
A dedicated this detail was not publicly posted. Current portal does not expose a remittance address.
The Tyler portal lists Utility Billing at 820 St. Joseph Street, Gonzales, TX. Current accessible portal text does not expose complete counter hours, drop-box location, or desk instruments.
Accepted digital instruments
Online Tyler quick pay and account payment are available; current portal does not enumerate card brands, ACH, or wallets.
2026 transaction pricing
$1.25 current payment fee plus a 2.0% processing fee for all credit-card transactions, according to the current portal announcement.
Fees can vary by payment type, channel, account class, and processor terms. The checkout screen is the final fee disclosure.
Payment guidance
The safest payment path is the one published by City of Gonzales, Texas Utility Billing and matched to the account information on your bill. Online portals are convenient, but telephone, mail, counter, and drop-box options may follow different posting schedules and may use different fees.
For a routine payment, save the final confirmation page or IVR number and check when the transaction will post. For a same-day shut-off notice, do not assume that submitting a card payment automatically stops a field order; ask the provider what amount and confirmation are required.
Never send your account number, password, card details, or bank information to Water Ledger. Those details belong only on the provider’s verified payment channel or at an authorized counter.