Municipal Department
City of Grand Prairie Water Utilities
Serving Grand Prairie
Population served
201,843 people (EPA SDWIS active CWS PWS TX0570048)
State system code
FIPS 48
Billing frequency
A dedicated this detail was not publicly posted. The reviewed public pages did not state one universal residential statement frequency.
Provider briefing
How this utility’s billing works
City of Grand Prairie Water Utilities operates as a municipal department serving Grand Prairie. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Monthly metered increasing-block water rates with a fixed meter charge. For residential consumption, the published schedule charges $5.06 per 1,000 gallons for 1,000-10,000 gallons, $6.74 for 10,001-20,000, $10.25 for 20,001-30,000, and $12.82 above 30,000; a 5/8-inch meter has a $19.91 base charge and larger meters have separate bases.. Bills are generated a dedicated this detail was not publicly posted. the reviewed public pages did not state one universal residential statement frequency., and a typical residential cost reference is At 5,000 gallons, the published 5/8-inch residential water charge is approximately $40.15 before wastewater and other charges ($19.91 base plus about $20.24 in volume charges). A full water-and-sewer total depends on the account's meter size and winter-average status.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Wastewater is billed at $5.89 per 1,000 gallons plus a meter-size base charge; the published 5/8-inch wastewater base is $18.10. Until a winter sewer average is established, residential wastewater is billed at 80% of water consumption, with a 12,000-gallon maximum used in the reviewed schedule. Additional units and other service fees can change the total.
Meter and infrastructure notes
Grand Prairie promotes H2Know digital water meters with online consumption monitoring and usage alerts. The reviewed pages support digital usage visibility but did not state the exact AMI transmission interval or universal read date for every service address.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed public pages identified Water Services at 972-237-8200 but did not expose a separately verified 24/7 emergency number.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Grand Prairie
City of Grand Prairie Water Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.