Municipal Department
City of Harker Heights Water and Utility Services / Utility Administration Department
Serving Harker Heights and the City utility service area in Bell County, including inside- and outside-CCN customers
Population served
EPA-derived public water system TX0140023 (CITY OF HARKER HEIGHTS) serves approximately 34,834–35,957 people in the latest publicly indexed records. The City’s 2024 water-quality report projects a build-out population of about 45,000, so the current served estimate and long-range planning number should not be conflated.
State system code
FIPS 48
Billing frequency
Monthly. The City’s current payment and utility pages describe the account as a monthly utility bill, and the fee schedule applies delinquent fees by month late.
Provider briefing
How this utility’s billing works
City of Harker Heights Water and Utility Services / Utility Administration Department operates as a municipal department serving Harker Heights and the City utility service area in Bell County, including inside- and outside-CCN customers. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Uniform base-plus-volume rate, with separate inside-CCN and outside-CCN schedules rather than increasing block tiers. FY2025-26 inside-CCN water is $13.52 per month plus $4.22 per 1,000 gallons; outside-CCN water is $27.03 per month plus $8.44 per 1,000 gallons. Separate sprinkler meters pay the base and usage charge but are not charged sewer volume.. Bills are generated monthly. the city’s current payment and utility pages describe the account as a monthly utility bill, and the fee schedule applies delinquent fees by month late., and a typical residential cost reference is For an inside-CCN residential account using 6,000 gallons, current FY2025-26 water is about $38.84 ($13.52 base plus six times $4.22). Sewer is about $36.59 ($24.35 base including the first 3,000 gallons plus three additional 1,000-gallon units at $4.08), before drainage, sanitation, and any other bill components. The residential sanitation charge is $20.63 and the one-family drainage charge is $6.00, producing an illustrative combined municipal total near $102.06 before taxes or nonstandard fees; actual totals vary by CCN, service class, and sewer cap.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Inside-CCN sewer is $24.35 for up to 3,000 gallons plus $4.08 per 1,000 gallons for residential usage from 3,001–10,000 gallons. Outside-CCN charges are $48.70 for up to 3,000 gallons plus $8.16 per 1,000 gallons. Residential sewer has a 10,000-gallon cap, and anyone receiving City water connected to City sewer pays the sewer charge even when the building is unoccupied. The reviewed pages do not describe winter averaging; the published FY2025-26 schedule is usage-based.
Meter and infrastructure notes
The reviewed current Harker Heights pages do not identify a named AMI/AMR vendor, transmission interval, or fixed meter-reading calendar. The utility code and fee schedule provide for meter rereads and a $60 meter-accuracy test for a non-faulty 5/8- to 3/4-inch meter, while the municipal payment portal exposes consumption history. Treat the field technology and exact read schedule as not publicly stated until the City publishes a current meter-infrastructure specification.
Emergency water support
Report a leak or water emergency
For water maintenance and repairs during business hours call 254-953-5649. The City’s water page lists 254-681-6779 for after-hours emergencies. Utility billing questions and account reinstatement use 254-953-5630.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Harker Heights and the City utility service area in Bell County, including inside- and outside-CCN customers
City of Harker Heights Water and Utility Services / Utility Administration Department is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.