Municipal Department
City of Houston Public Works - Customer Account Services, Kingwood Utility District 5 service area
Serving Kingwood area served through the City of Houston Utility Billing system
Population served
80,073 people
State system code
FIPS 48
Billing frequency
Monthly; the City provides a monthly water and wastewater charge calculator and monthly residential rate tables. The exact Kingwood District 5 bill-date route is account-specific and was not exposed in the reviewed public pages.
Provider briefing
How this utility’s billing works
City of Houston Public Works - Customer Account Services, Kingwood Utility District 5 service area operates as a municipal department serving Kingwood area served through the City of Houston Utility Billing system. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Houston uses fixed meter/service charges plus tiered single-family residential water and wastewater volume rates, conservation credits for qualifying low-use customers, and separate drainage fees. The April 1, 2026 schedule raises the 5/8-inch monthly service charge and applies escalating blocks, including distinct low-use and over-3,000-gallon structures.. Bills are generated monthly; the city provides a monthly water and wastewater charge calculator and monthly residential rate tables. the exact kingwood district 5 bill-date route is account-specific and was not exposed in the reviewed public pages., and a typical residential cost reference is Houston's official rate table's FY2026 example for a 5/8-inch single-family account shows a 6,000-gallon water bill of approximately $55.31 after the April 2026 adjustments and a 6,000-gallon wastewater bill of approximately $75.40, or about $130.71 combined before the drainage fee. Kingwood account configuration and actual-meter/set-usage status can change the result.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Houston bills wastewater through a separate monthly charge tied to residential water usage and fixed wastewater service charges. The FY2026 table's 5/8-inch single-family example reaches about $75.40 at 6,000 gallons; customers with exceptional circumstances may receive a water/wastewater adjustment under the City's Section 47 programs.
Meter and infrastructure notes
Houston was the first major U.S. city to use in-ground automated meter reading technology, and its Water Bill Improvement Plan is transitioning working remote-reading devices to actual-usage bills. The reviewed materials do not state the Kingwood District 5 device's transmission interval or exact monthly route schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. As a distinct Kingwood leak line; customers should use Houston 311 for urgent city utility problems or call Customer Account Services at 713-371-1400 during published business hours.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Kingwood area served through the City of Houston Utility Billing system
City of Houston Public Works - Customer Account Services, Kingwood Utility District 5 service area is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.