Alternative channels
Mail, text, and in-person payment instructions
Pay by text
Hutto's WaterSmart/InvoiceCloud program supports text notifications and pay-by-text. Customers first register or log in through the WaterSmart account using the account number and service ZIP code, maintain a current mobile number, and opt into text notifications; the portal then sends payment prompts that can be completed by reply. The city's launch notice does not publish a separate keyword, so customers should use the account enrollment flow or contact Utility Billing at 512-759-4055 if text enrollment is not offered for the account.
Mail-in address
City of Hutto, Attn: Utility Billing, 500 W Live Oak Street, Hutto, Texas 78634. Mail checks or money orders only, payable to the City of Hutto, and include the customer name, service address, account number, or payment stub; the city warns that mail should be allowed 5 to 7 business days and that late arrival can trigger penalties or disconnection.
Counters, drop boxes, and office hours
Payments are accepted at the Utility Billing office in Hutto City Hall, 500 W Live Oak Street, Hutto, TX 78634, during normal city business hours. The city accepts cash, check, money order, and credit/debit card in person. A blue after-hours drop box is in the City Hall parking lot and is emptied at approximately 8:00 a.m. on normal business days; use checks or money orders only, never cash, and include account-identifying information.