City of Irving Utilities

Provider briefing

How this utility’s billing works

City of Irving Utilities operates as a municipal department serving Irving. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Metered monthly rate with a meter-size water service charge that includes the first 3,000 gallons, followed by inverted usage tiers. The City’s published explanation lists $4.84 per 1,000 gallons for 4,000-10,000 gallons, $5.22 for 11,000-20,000, and $5.58 October-May or $6.14 June-September for consumption above 21,000 gallons, plus regulatory, treatment, franchise, wastewater, and other bill components.. Bills are generated approximately monthly; meters are read every 28-34 days, varying with weekends and holidays, and invoices are generated by cycle., and a typical residential cost reference is A dedicated this detail was not publicly posted. As a single total because the FY26 schedule varies by meter size, water use, wastewater, drainage, regulatory and franchise charges; the City’s rate page should be used with the account’s meter and service mix for a current estimate.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Irving places water and wastewater on one consolidated municipal utility bill. Wastewater has its own base and consumption schedule; the reviewed official pages did not establish a universal winter-average calculation for every residential account.

Meter and infrastructure notes

Meters are read every 28-34 days. The reviewed City pages did not conclusively identify whether each residential meter uses AMI tower transmission, drive-by AMR, or manual reading, so the technology is recorded as not exposed.