Municipal Department
City of Lewisville Utility Services / Water Utilities
Serving City of Lewisville
Population served
Approximately 112,000 residents in Lewisville; the city’s water utility serves residential, commercial, and industrial accounts within the municipal system.
State system code
FIPS 48
Billing frequency
Monthly utility billing is the city’s standard residential account cycle; the reviewed pages do not state each customer’s exact read date.
Provider briefing
How this utility’s billing works
City of Lewisville Utility Services / Water Utilities operates as a municipal department serving City of Lewisville. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block tiers. Effective April 1, 2026, the 3/4-inch base rate is $19.79 monthly; residential volume rates are $4.08 per 1,000 gallons through 8,000, $4.70 through 20,000, $5.64 through 35,000, and $6.93 above 35,000 gallons. Water administration and related utility charges are set by the city fee schedule.. Bills are generated monthly utility billing is the city’s standard residential account cycle; the reviewed pages do not state each customer’s exact read date., and a typical residential cost reference is Approximately $95.86 at the city’s published FY 2026 typical-bill analysis for water, sewer, and related utility service; the reviewed source does not provide a directly comparable 5,000–7,000-gallon calculation. At 6,000 gallons, the water component is about $44.27 before sewer, stormwater, refuse, and taxes, using the $19.79 base plus $4.08 per 1,000 gallons.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Lewisville publishes separate wastewater base and volumetric charges in its rate schedule, but the reviewed public pages do not state whether residential sewer uses winter averaging, a direct water-intake percentage, or another formula. Exact sewer calculation is not publicly stated pending the city’s current detailed bill-calculation page.
Meter and infrastructure notes
A dedicated this detail was not publicly posted. The reviewed Lewisville utility pages do not identify whether customer meters are AMI, AMR, or manually read, nor a fixed meter-reading calendar.
Emergency water support
Report a leak or water emergency
972-219-3440 for Lewisville water-billing/customer service. A separate 24/7 emergency leak hotline is not identified on the reviewed pages.
Official starting point
Choose the right next step
Reading this profile
A practical reference for City of Lewisville
City of Lewisville Utility Services / Water Utilities is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.