City of Lufkin Utility Collections / Water Utilities

Provider briefing

How this utility’s billing works

City of Lufkin Utility Collections / Water Utilities operates as a municipal department serving Lufkin, Angelina County, and the City’s inside-city, outside-city, and Burke water-service areas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.

The published water-rate framework is described as Increasing block tiers with separate inside-city, outside-city, Burke Water Service Area, commercial, irrigation, wholesale, drought, and emergency schedules. Current code rates for inside-city residential service are $14.64 minimum including 2,000 gallons, $3.75 per thousand for the next 8,000 gallons, and $4.34 per thousand above 10,000. Outside-city residential rates are $21.95 minimum, $5.63 per thousand through 10,000, and $6.51 above 10,000; Burke rates are higher.. Bills are generated monthly. city budget materials state that utility collections bills all active utility customers monthly, with approximately 16,000 meters/readings and bills generated each month., and a typical residential cost reference is For an inside-city 5,000–7,000 gallon residential month, the published water charge is approximately $25.89–$33.39: $14.64 minimum through 2,000 gallons plus 3,000–5,000 gallons at $3.75 per thousand. The FY2023 City rate sheet showed a minimum combined illustration of $14.64 water, $13.23 sewer, $18.13 garbage, and $1.50 tax; actual 2026 sanitation/tax and sewer-average amounts vary by account and should be read from the bill.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.

Wastewater and sewer calculation

Residential and multi-unit sewer service uses the average water consumption from the winter billing months of December, January, and February. If no winter average is established, the account is billed on actual water consumption or 20,000 gallons, whichever is less, until an average exists. The current inside-city residential sewer schedule is $13.23 minimum including 2,000 gallons, $4.28 per thousand above 2,000, with a 20,000-gallon maximum monthly residential billing cap and a stated maximum of $90.27. Commercial accounts use actual monthly water consumption without that residential maximum.

Meter and infrastructure notes

Lufkin’s utility budget reports approximately 16,000 meters read monthly, with radio-frequency reading effectiveness and meter change-out procedures maintained by Utility Collections. Historical City materials describe a drive-by/electronic radio-frequency meter-reading workflow and fixed-read antennas, while service personnel handle connects, disconnects, inspections, and leak checks. Billing is monthly; the exact meter manufacturer and transmission interval are not published in the reviewed sources.