Municipal Department
City of Pasadena Water Billing
Serving Pasadena, Texas
Population served
152,000 people (EPA SDWIS active CWS PWS TX1010293)
State system code
FIPS 48
Billing frequency
Monthly water billing. Sewer service fees are included on the monthly water bill, and the City bills approximately 36,000 accounts.
Provider briefing
How this utility’s billing works
City of Pasadena Water Billing operates as a municipal department serving Pasadena, Texas. Customers should use the provider’s current account-specific bill and official customer-service instructions as the final authority for deadlines, balances, and service requests.
The published water-rate framework is described as Increasing block residential rates under the FY2026 schedule. The ordinary residential water minimum is $14.04 for up to 2,000 gallons; subsequent blocks are $3.92, $4.57, $5.22, $6.53, and $7.19 per 1,000 gallons as applicable. The FY2026 schedule separately lists a reduced senior rate.. Bills are generated monthly water billing. sewer service fees are included on the monthly water bill, and the city bills approximately 36,000 accounts., and a typical residential cost reference is For ordinary residential water, the FY2026 schedule lists $14.04 through 2,000 gallons, then $3.92 per 1,000 gallons for the next 6,000. At 5,000-7,000 gallons the water component is approximately $25.80-$33.64 before sewer, garbage, and other charges; the schedule lists a $14.03 residential sewer minimum and separate sewer blocks.. These descriptions are useful planning benchmarks; actual charges can change with meter size, usage, sewer averaging, local taxes, drought stages, or account-specific fees.
Wastewater and sewer calculation
Sewer service fees are included on the monthly water bill. The FY2026 schedule provides separate residential sewer blocks, beginning with $14.03 up to 2,000 gallons and $3.91 for the next 5,000 gallons; the reviewed pages do not describe a winter average.
Meter and infrastructure notes
The Water Billing Office is responsible for meter reading, but the reviewed pages do not establish AMI/AMR technology or a universal reading schedule.
Emergency water support
Report a leak or water emergency
A dedicated this detail was not publicly posted. The reviewed Pasadena Water Billing pages do not expose a dedicated 24/7 water-leak hotline.
Official starting point
Choose the right next step
Reading this profile
A practical reference for Pasadena, Texas
City of Pasadena Water Billing is listed here as a municipal department. The profile separates account actions—such as paying a bill or requesting service—from explanatory material about rates, meters, wastewater, leaks, and delinquency.
Because utility rules can vary by account class, meter size, service address, billing date, and local ordinance, treat the published bill and current provider website as the final authority. Use this profile to locate the correct channel and prepare better questions for customer service.
If your issue is urgent, start with the provider’s emergency number or official payment route rather than waiting for an email response. Keep a written record of calls, confirmation numbers, notice dates, and documents you submit.